Providing Quality Family Planning Services (QFP) states that “service sites that offer family planning services should have a system for conducting quality improvement (QI)” and define QI as “the use of a deliberate and continuous effort to achieve measurable improvement.” This eLearning module provides an introduction to quality improvement and how it relates to the the QFP recommendation that family planning entities to "conduct quality improvement."
Define quality improvement as it relates to the QFP
Explain how quality improvement is different than quality assurance
Describe the four guiding principles of quality improvement
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