Clinic flow is the process by which a patient moves through her/his visit. Improvements to clinic flow can be made by applying the principles of “Lean,” an approach that focuses on minimizing waste (related to time, energy, or resources) and maximizing value (according to clients). This worksheet can be used with staff to identify “waste" in your clinic and start discussions about ways to improve clinic efficiency.
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Introduction to Quality Improvement for Family Planning eLearning (Module 1)